Donor Stewardship Officer

Posted 
October 1, 2025

Overview

The Cascade PBS’s mission is to inform and inspire our community to make the world a better place.

Our vision is to be the most essential and relevant media organization in the region.

Cultivate, solicit and steward mid-major level donors ($1,200-$2,499) and build program opportunities that will help us reach more people, build a strong organization, and inspire a smarter world while demonstrating Cascade PBS’s values of integrity, community, innovation and diversity.

Rate of Pay: $28.43 - $31.56 per hour

BENEFITS: 

Cascade PBS offers competitive benefits to team members working 20 hours or more a week. Benefits include: 

  • 11 paid holidays
  • 1 personal holiday
  • 4 weeks of Paid Time Off (PTO) to start
  • Half-day Fridays during Summer
  • Company-matched 401(k) Retirement Plan that is fully-vested immediately
  • Employer paid ORCA card
  • Employee Assistance Program (EAP)
  • Medical
  • Dental 
  • Vision 
KEY RESPONSIBILITIES/DUTIES
  • Manage and prioritize a portfolio of approximately 900 donors within the $1,200-$2,499 range with the goal of executing a plan to deepen engagement and increase giving, that moves donors through the giving pipeline.
  • Develop and implement tailored stewardship plans to recognize and thank donors in meaningful, donor-centric ways.
  • Cultivate relationships with donors through regular phone calls, emails, and personalized letters
  • Solicit annual gifts and special gifts from mid-major donors, with clear annual goals for revenue, portfolio growth, and donor retention.
  • Partner with major gifts and membership colleagues to identify and qualify donors with potential for increased support.
  • Collaborate with planned giving team to co-steward and cultivate planned giving donors, ensuring a seamless and coordinated donor experience.
  • Serve as a well-informed representative and advocate for Cascade PBS.
  • Attend development planning meetings and development department meetings. Develop a deep understanding of organizational programs, priorities, and goals to accurately present them to donors.
  • Create monthly reports as required or requested that reflect caseload activity.
  • Record and track all activity using Cascade PBS’ prospect management and tracking system.
  • Report key performance indicators, including portfolio value, donor retention, and funnel movement between membership and major gifts portfolios.
  • Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of Cascade PBS.
  • Clearly communicate Cascade PBS’ mission to donors.
  • Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
REQUIRED SKILLS/ABILITIES
  • Must excel in working with high net-worth individuals, families, and businesses
  • The ability to compel donor investment in the Cascade PBS mission
  • Thorough working knowledge of MS Office (Word, Excel, and Outlook) required
  • Strong research skills, fundraising database and membership management experience preferred
EDUCATION AND EXPERIENCE
  • Bachelor’s degree or equivalent experience required
  • Ability to identify, solicit, and cultivate major donors
  • Experience in a non-profit/philanthropic work environment
  • Demonstrated successful experience and effectiveness in prospect identification and relationship building
PHYSICAL REQUIREMENTS
  • Must have a valid driver’s license or reliable means of transportation to meet requirements of the job
  • Ability to work some evenings, weekends and holidays
  • Ability to view data on a computer screen for long periods of time
  • Ability to regularly type on a keyboard
  • Ability to sit or stand for extended periods

 

The hiring process for this role will include a phone screen and a virtual or in-person panel interview. In some instances, additional panel interviews may take place. If you need reasonable accommodation during the job application or interview process, please contact us at jobs@kcts9.org. 

About the Department

Development

Our Diversity Commitment

We are committed to building a team that represents a diversity of thought, experience and personal background. Read our complete diversity commitment statement here.